Delivery & Returns
Local Shipping in South Africa
As an exclusive e-commerce brand, Body Wave Apparel takes pride in efficiently delivering our exceptional products to customers nationwide, regardless of their location. Our local orders are shipped via The Courier Guy, ensuring a smooth and dependable delivery process.
Delivery Timeframe
Upon receiving your shipping confirmation email, expect your order to arrive within 1-4 working days (excluding weekends and public holidays). For customers in outlying or rural areas, please note that shipping may, in some instances, take up to 5 working days.
Please be aware that Body Wave Apparel does not offer shipping to PO BOXES. We are committed to providing you with a convenient shopping experience, delivering quality products directly to your doorstep through our online platform.
PREORDERS
For preorders, please note that the processing time is approximately three weeks from the date of payment. Rest assured, you will be notified via email once your order is ready
HOW DO I RETURN AN ITEM?
To initiate a return, kindly email us at info@bodywavestudio.co.za .Provide your order number and email address to begin the process. Follow the outlined instructions, selecting the items you wish to return. Once your request is approved, you’ll receive a confirmation email with shipping guidelines. Please ensure that approved returns and exchanges are dispatched to us within 5 working days.
Upon receipt of the returned item, it will undergo a thorough inspection, and you will be promptly updated on the progress of your return via email. We appreciate your cooperation and look forward to resolving any concerns you may have.